What is a Package From Santa?

PackageFromSanta.com is the award winning Santa service that allows you to amaze your child by sending them a Personalized Package from Santa Claus!

Each package contains a highly detailed personalized Santa Letter sent directly to your child from the North Pole!

For a limited time, EVERY package includes the all new 2016 Personalized Video from Santa and a Personalized Phone Call from the Big Guy, too!

60 Day, No Questions Asked, Money Back Guarantee!

Get started now! Click Here!

What is included in each package?

At PackageFromSanta.com we offer 3 affordable personalized packages to choose from! Gold, Silver and Platinum! Click here to learn more.

Every package includes an authentic, personalized Santa Letter with the all new 2016 letterhead and gold foil seal!

For a limited time, EVERY package includes the all new 2016 Personalized Video from Santa and a Personalized Phone Call from the Big Guy, too!

What types of Santa Letters do you have?

We offer plenty of letter categories and templates for you to choose from:

Under 6 years old
Older than 5 years old
Elf on the shelf
Losing Belief
Christian
Naughty
Newborn
Inspirational
Write your own
... and MORE!

You can even edit the entire letter with our Santa Letter Creator! You can start with one of our professionally written templates, or write our own!

When will my child's package ship?

Note! We now offer AFTER CHRISTMAS letters (which kids love!)

Due to the holidays, all orders will now ship out within 3 to 5 business days via the USPS.

Please allow up to 10 business days for your package(s) to arrive. We recommend purchasing UPGRADED SHIPPING for faster delivery!

Shipping times per the USPS shipping guidelines* (for U.S. orders):
Parcel Post: 7 to 10 business days
First Class: 4 to 6 business days
Priority: 2 to 3 business days (Highly recommended!)

*Please note Canadian delivery varies by destination and customs regulations. Canadian shipments may require additional shipping time. Canadian orders placed now will NOT arrive by Christmas. But we DO have "After Christmas" letters, which kids love!

To ensure prompt delivery, PackageFromSanta.com highly recommends ordering early and upgrading your shipping to First Class or Priority Shipping.

Can I order multiple packages in one transaction?

Please note each order is a separate transaction because each package is so personalized. Once you get to the receipt page, there will be a 'Place another order' button at the bottom of the page.

Can my billing address be different than the ship to address?

Absolutely!

Where do you ship to?

We currently ship within the Continental U.S. and Canada. International coming soon! :)

What methods of payment do you accept?

We accept Visa, MasterCard, American Express, and Discover credit cards and debit cards. We have a 100% secure, SSL encryped payment page.

Is my child's personalized information safe?

Yes! It is our first and top priority to make sure your child's information is only stored on our server. Your information is used internally for our site, and NEVER sold or given to other companies. We use a secure, encrypted website, so you can be assured that ALL information is 100% safe.

We pride ourselves in having an A+ Rating with the Better Business Bureau! Our website uses the latest Secure Encryption technology, so you can be assured ALL of your information is 100% safe. Purchase with confidence!

How can I access my Member Account?

Access your orders, update your profile, personalize your items and more by clicking here and accessing your Member Account.
Still have a question? Need help?
Click here to contact us